Human Resources Consultancy
It’schallenging enough to plan and execute hotel, restaurant or bar openings, and even harder to do so in a new territory with a totally different culture and a whole new set of rules. With our teams’ proven record in openings, both locally and internationally, we can offer invaluable support in analysing staffing requirements, understanding local laws, developing realistic benefits schemes and successfully launching the operation.
Training and Service Standards
By providing your team with a clear vision and guiding them in defining how the work needs to be done, you will give yourself a head start in delivering exemplary guest service in a highly competitive marketplace. Your employees are the number one assets in your commitment to first-class guest service. We are here to ensure that all your bases are covered from sequence of service right through to going the extra mile to win guest loyalty and drive repeat business.
Being a great place to work doesn't just happen. If someoneasked your team what it's like to work within your organisation, what do you think they would say and would there be any surprises? Whether you're top of your game and always striving to do it better, or if you aspire to be an employer of choice, our individually tailored Employee Surveys will help you gain and maintain a competitive advantage through useful team feedback that you can transform into positive action.
Comprehensive training manuals to operate your business are vital, not only in establishing and communicating your brand standards, but also an effectivetool for training and continuity of service. We know that the research and development required to complete them is a tedious and time-consuming business, especially when you have bigger picture issues to focus on. Let us take on the task for you, and also add a fresh eye to documenting the fine points of five-star service.
For more information, contact us at email@example.com