MENU OF SERVICES

Human Resources Consultancy
It is challenging enough to plan and execute hotel, restaurant or bar openings, and even harder to do so in a new territory with a totally different culture and a whole new set of rules. With our teams’ proven record in openings, both locally and internationally, we can offer invaluable support.

Training and Service Standards
By providing your team with a clear vision and guiding them in defining how the work needs to be done, they will excel in guest service. Your employees are the number one asset in your guest service commitment. By working together to deliver exemplary training and standards, we make sure that all your bases are covered.

Employee Surveys
Being a great place to work doesn't just happen. If someone asked your people what it's like to work at your organisation, what would they say? Whether you're top of your league and constantly striving to be better, or if you're aspiring to be an employer of choice, employee surveys will help you to gain competitive advantage through your people.

Staff Manuals
Comprehensive training manuals to operate your business are vital, not only for establishing brand standards, but also as a vehicle for training and contingency of service. Let us assist you in preparing these time-consuming, yet crucial documents.

Marketing and Communications
Our consultants are journalist/editors, communication directors, ex-advertising agency directors or sales directors in the hospitality and tourism industry; from Europe to Asia and The Middle East. Their hands-on experiences include the delivery of successful marketing communication strategies for new and existing brands, corporate rebranding, consumer and B2B magazine launches within the UAE and Europe, corporate collateral development, copywriting and media relations.

Bar, Restaurant and Club Launch Consulting
We provide strategic food and beverage planning and business solutions, and provide our clients with fresh, creative and sound business advice from concept through to operation, supported by hands-on project management and marketing expertise. From start to finish, we can be fully involved in your opening or co-ordinate services as you require them.

Bar, Restaurant and Club Trouble Shooting
We fully understand the challenges of the current market environment, and have the experience and insight to review and re-evaluate non-performing restaurants and bars to enable business owners to move forward through the creation of new concepts. Truly one of the most powerful tools available for operators is a full audit visit of your concept or hotel.

Food & Beverage Concept Design
We create concept briefs that allow you to visualise your concept. The brief, visuals, layouts, F&B and service strategies are a crucial tool for investment purposes as they bring the concept ‘to life’.

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International Franchise Developers
If you wish to bring your franchise format into the market and need assistance or if you are planning to launch a franchise concept around your existing concept; our team of experts can assist you from start to finish, anywhere in the Middle East and Europe.

Celebrity Chef Management Contracts
We represent a number of celebrity chefs and renowned business owners looking to expand their operations into new frontier markets, either through franchising licence agreements or joint ventures. We have done this successfully and we have the right contacts.

Site Selection
We will assist you in finding the right location, assist with the lease negotiations and can provide you with the right legal consultants to obtain all your required licenses.

Feasibility Studies and Competitive Analysis
Put some structure into your concept by creating a feasibility study. This useful information can help you to decide whether your project, in your preferred or selected location will indeed be viable.

Architectural Advisory Consulting
We can provide consultancy for architectural and interior design or we can also work closely with your architectural and interior designers to ensure that your restaurant, bar, club or kitchens are properly designed with the right flow and feel. Our affiliated consultants can also provide construction and building supervision.

Food & Beverage Menu Development
From A to Z, with our experts in Europe, the Middle East and Asia, we will create an innovative, profit-driven, and unique food and drinks menu and strategy. We are on top of the latest industry trends and market research to get the right product and experience to your target customer. From menu layouts and manuals to designing and fitting out the perfect kitchen and bar layout.

For more information, contact us at eric@hospitalitydubai.com