Quality audits

For each of the specialised hospitality functions (customer service, kitchen operations, reception, housekeeping, restaurant and bar operations, and airline operations) we are able to provide objective services to help maximise the effectiveness of your ongoing operations.

 We are able to:
•  Design, plan and conduct quality assurance audits
•  Design, plan and conduct mystery customer programmes
•  Complete brand standard audits
•  Provide competitive set analysis
•  Employee surveys
•  Consultancy visits and debriefs
•  Menu proof-reading

The Hospitality Company is an international full service consultancy within the hotel, restaurant, airline and leisure industry. All consultants have completed a minimum of 10 years service within the operational field of hospitality management.

Our reports will provide you with recommendation on how to improve top line revenue stream, levels of performance, as well as a thorough analysis of operational strengths and weaknesses.

For more information, contact eric@hospitalitydubai.com